Last updated: 21 Dec 2025
These Terms of Service (“Terms”) apply to your use of this website and any purchase you make from
Classic Photo Prints (“we”, “us”, “our”). By accessing our website or placing an order, you agree to
these Terms.
1. Who we are
Trading name: Classic Photo Prints
Mailing address: Parcel Locker 10023 80205, 2-4 Duke St, Altona North VIC 3025, Australia
Email: info@classicphotoprints.com
Phone: +61 479 126 002
If you have questions about these Terms or an order, please contact us using the details above.
2. Using our website
- You agree not to use this website for any unlawful purpose or in any way that could damage or impair the site.
- You must not attempt to gain unauthorised access to our systems or interfere with the website’s security or operation.
- We may update, suspend, or discontinue any part of the website at any time.
3. Products and made-to-order production
Many of our products are produced made to order. This means your item is produced specifically for you
after you place an order. For that reason, cancellations and returns for change of mind may be limited (see Sections 7 and 9).
Product images on our website are for illustration. Colours and appearance may vary depending on your screen settings and lighting.
Measurements and sizes are described on the product page and/or at checkout.
4. Pricing, currency, and payment
- Currency: Prices are shown in $USD by default, you may change your display/checkout currency in the top menu
- Prices may change at any time, but changes will not affect orders already placed and confirmed.
- Shipping costs are displayed at checkout and/or on our Shipping & Returns page.
- If your order is shipped internationally, you may be responsible for any import duties, taxes, or customs charges charged by your country.
We accept payment methods shown at checkout. Payment must be received in full before an order is processed.
5. Placing orders and order acceptance
- When you place an order, you are making an offer to purchase the item(s) in your cart.
- We will send an order confirmation email after checkout. This confirms we received your order, not that we accepted it.
- Your order is accepted when we dispatch the item(s) or otherwise confirm acceptance by email.
- We may refuse or cancel an order if there is a pricing error, suspected fraud, or if we cannot fulfil the order.
6. Accuracy of information
We work to keep product details, pricing, and availability accurate. Occasionally, errors may occur. If we discover an error
affecting your order (for example, incorrect pricing or product information), we will contact you and give you the option to
proceed with the corrected information or cancel for a full refund.
7. Changes and cancellations
Because many items are made to order, changes or cancellations may not be possible once production has started.
- If you need to change or cancel an order, contact us as soon as possible.
- If production has not started, we will do our best to help.
- If production has started or the item has shipped, we may not be able to cancel or change the order.
8. Shipping and delivery
Shipping information, timelines, and replacement policy for lost or damaged items are described on our
Shipping & Returns page. We recommend reading it before placing an order.
- You are responsible for providing an accurate delivery address and contact details at checkout.
- Delivery timeframes are estimates and may vary due to carrier delays, customs processing, peak periods, or other factors outside our control.
- Where tracking is provided, you can track your order using the tracking link or our Track Order page.
9. Returns, replacements, and issues
Please contact us within 7 days of delivery for damage, or within 14 days of dispatch if your order has not arrived.
Our full returns and replacement policy is set out on our Shipping & Returns page.
This section summarises the key points:
- Change of mind: Because most items are made to order, we generally do not accept returns for change of mind.
- Damaged items: If your item arrives damaged, contact us and we will work with you to resolve it, including replacement where appropriate.
- Lost items: If an item is confirmed lost in transit, we will work with you to resolve it, including replacement where appropriate.
To help us resolve an issue quickly, please include your order number, the email address used at checkout, and photos of any damage (if applicable).
Please contact us within 7 days of delivery for damage, or within 14 days of dispatch if your order has not arrived.
10. Framing, sizing, and product variations
- Print and frame appearance can vary slightly due to production processes and materials.
- Sizes may have minor tolerances as part of normal production.
- Colours may vary from what you see on screen due to monitor calibration and lighting.
11. Intellectual property and permitted use
The website, its design, text, graphics, logos, and other content are owned by or licensed to us and are protected by intellectual property laws.
- You may not copy, reproduce, republish, upload, post, transmit, or distribute our website content without our prior written permission.
- Any trademarks, product names, or brand references are the property of their respective owners.
We are an independent retailer and are not affiliated with Slim Aarons, his estate, or any official Slim Aarons archive.
Names may be used for identification purposes only.
12. Reviews and user content
If you submit reviews or other content, you agree that your content is accurate, not misleading, and does not violate any law or third-party rights.
We may remove content that is inappropriate, unlawful, or suspected to be fake.
13. Disclaimer
To the maximum extent permitted by law, our website and products are provided “as is” and “as available”.
We do not guarantee that the website will be uninterrupted or error-free.
14. Limitation of liability
To the maximum extent permitted by law:
- We will not be liable for indirect, incidental, special, or consequential loss (including loss of profits) arising from your use of the website or purchase of products.
- Our total liability for any claim related to an order will be limited to the amount you paid for the relevant product(s), except where the law does not allow this limitation.
15. Consumer law rights
Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot be excluded.
If you are an Australian consumer, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
16. Privacy
Our collection and use of personal information is described in our Privacy Policy.
17. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top shows when changes were made.
Your continued use of the website after changes take effect means you accept the updated Terms.
18. Governing law
These Terms are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia,
subject to any consumer rights that cannot be excluded.
19. Contact us
If you have questions or concerns, please contact us:
Email: info@classicphotoprints.com
Phone: +61 479 126 002
Mailing address: Parcel Locker 10023 80205, 2-4 Duke St, Altona North VIC 3025, Australia
